Features
of Consumer Protection Act are:
a)
The Act applies to all goods and services unless specially
exempted by Union Government.
b)
It covers all sectors – public, private or cooperative.
c)
Provisions of the Act are compensatory in nature.
d)
It contains all consumers’ rights - to choose, to be heard,
to be informed, to safety, education and redressal.
e)
It empowers consumers seeking discontinuance of trader’s
malpractices, defective goods, service deficiencies or withdrawal of hazardous
goods from the market.
OBJECTIVES OF CONSUMER PROTECTION ACT,
1986
The main objective of the act
is to provide for better protection of consumers. Unlike existing laws which
are punitive or preventive in nature, the
provisions of this Act are compensatory in nature. The act is intended to
provide simple, speedy and inexpensive redressal to the consumers' grievances,
and reliefs of a specific nature and award of compensation wherever appropriate
to the consumer.
The objectives of the
Consumer Protection Act are as follows:
a)
To
assist countries in achieving or maintaining adequate protection for their
population as consumers;
b)
To
facilitate production and distribution patterns responsive to the needs and
desires of consumers;
c)
To
encourage high levels of ethical conduct for those engaged in the production
and distribution of goods and services to consumers;
d)
To
assist countries in curbing abusive business practices by all enterprises at
the national and international levels which adversely affect consumers;
e)
To
facilitate the development of independent consumer groups;
f)
To
further international cooperation in the field of consumer protection;
g)
To
encourage the development of market conditions which provide consumers with
greater choice at lower prices.
Post a Comment
Kindly give your valuable feedback to improve this website.